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Signed in as:
filler@godaddy.com
Effective Date: August 6, 2026
ESMB Entertainment respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit esmbmusic.com, purchase merchandise, submit a contact form, join our email list, or otherwise interact with the website.
Information We Collect
We may collect information you voluntarily provide, including your name, email address, shipping address, billing information, order details, and any information you include in messages submitted through the website.
We may also automatically collect certain information about your visit, including browser type, device information, IP address, pages viewed, referral sources, and website activity through cookies, analytics tools, and similar technologies.
How We Use Information
Information may be used to process and fulfill orders, communicate with customers, respond to booking or business inquiries, send email updates when you have opted in, improve the website, prevent fraud, maintain website security, and comply with legal obligations.
Payments
Payments made through this website may be processed by third-party payment providers. ESMB Entertainment does not directly store complete credit or debit card information. Payment providers may collect and process information according to their own privacy policies.
Email Marketing
If you join the ESMB email list, we may send updates about new music, live shows, merchandise, releases, promotions, and other ESMB Entertainment news.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those messages.
Cookies and Analytics
This website may use cookies and similar technologies to operate the site, remember preferences, understand website traffic, improve performance, and support ecommerce features.
Your browser may allow you to block or delete cookies. Some website features may not function properly if cookies are disabled.
How Information May Be Shared
We do not sell personal information.
Information may be shared with trusted service providers when necessary to operate the website, process payments, fulfill orders, deliver email communications, provide hosting, analyze website performance, or perform other business services.
Information may also be disclosed when required by law or when reasonably necessary to protect the rights, property, security, or safety of ESMB Entertainment, our customers, or others.
Third-Party Links
This website may contain links to third-party platforms such as music streaming services, social media platforms, ticketing services, and other websites. ESMB Entertainment is not responsible for the privacy practices or content of third-party websites.
Data Security
We take reasonable steps to protect information submitted through the website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information that we maintain, subject to applicable legal requirements.
California residents may have additional privacy rights under California law.
Children's Privacy
This website is not intended to knowingly collect personal information from children under 13.
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
Contact
For questions regarding this Privacy Policy or your personal information, contact:
ESMB Entertainment
San Diego, California
Email: esmbmusic@gmail.com
Website: esmbmusic.com
Return and Refund Policy
All sales are final unless an item arrives damaged, defective, or the wrong item was sent.
Damaged, Defective, or Incorrect Orders
If there is a problem with your order, contact ESMB Entertainment within 7 days of delivery at esmbmusic@gmail.com. Include your order number, a description of the issue, and clear photos of the item and packaging.
If approved, we may offer a replacement, exchange, or refund depending on the situation and product availability.
Apparel
Clothing must be unworn, unwashed, and in its original condition to qualify for any approved exchange. We do not accept returns or exchanges for sizing issues unless otherwise approved.
Please review the selected size carefully before placing your order.
CDs and Physical Music
Opened CDs are non-returnable unless they arrive damaged or defective. Unopened CDs may only be returned if approved in advance.
Shipping Costs
Original shipping charges are non-refundable unless the return is due to an error by ESMB Entertainment.
If a return is approved for another reason, the customer may be responsible for return shipping costs.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Final Sale Items
Limited-run merchandise, sale items, personalized items, and event-related merchandise may be marked final sale and are not eligible for return or exchange unless damaged or defective.
Contact
For return or refund questions, contact:
ESMB Entertainment
Email: esmbmusic@gmail.com
Website: esmbmusic.com
Copyright © 2026 ESMB Entertainment - All Rights Reserved.
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